Frozen Cargo Claims
Frozen cargo claims involve the assessment and resolution of losses or damages to goods that must remain at sub-zero temperatures during transport. These claims typically arise due to temperature deviations, equipment malfunction, improper handling, or delays. Proper investigation ensures fair compensation, protects client interests, and strengthens cold chain management.
Benefits Of Inspection
Identifies the degree of thawing or temperature deviation affecting cargo value.
Provides detailed, evidence-based reports for quicker and fair claim resolution.
Helps detect weak points in cold chain practices to avoid future incidents.
Ensures compliance with international frozen cargo standards and shipping protocols.
Supports clients with transparent, independent inspections and clear documentation.
Scope of Service
- Cargo Condition – Checks for thawing, frost damage, dehydration, or contamination.
● Temperature Compliance – Reviews continuous temperature logs to detect fluctuations.
● Reefer Equipment Inspection – Assesses refrigeration units, settings, alarms, and maintenance records.
● Handling & Storage Practices – Evaluates loading, unloading, and in-transit handling procedures.
● Transit Documentation – Verifies bills of lading, temperature charts, and compliance papers.
● External Factors – Considers delays, environmental exposure, and operational failures impacting cargo.
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